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Please scroll down to the section relevant to your booking
Sections:
[1] Price Guarantee
[2] Equipment Hire - Contract Terms & Conditions
[3] DJ / Disco Bookings - Contract Terms & Conditions
[4] Website / Legal Notices
[5] Photo Credits
The following information is for guidance only and we would suggest confirmation is sought at time of booking should you have any queries.
[1] Price Guarantee
As you will see from this website no fixed prices are listed. Instead we operate on an individual quotation basis. This enables us to price extremely competitively, and offer discounted prices to clients booking a package of equipment i.e. sound AND lighting.
We shall endeavour to match any written quotation from our competitors. All we ask is that the following points are adhered to.
i) Equipment in question must be of the same quality standard and for the same purpose as those quoted for by globalhire.com.
ii) Equipment must be of the same brand/model and specification.
iii) All discounts and price matches are at the discretion of globalhire.com and shall be considered on an individual basis.
iv) No prices are listed within this website, instead we operate on an individual quote basis. This method is belived to offer the best value for each individual client. It does mean however that prices may vary from quote to quote.
[2] Equipment Hire - Rental Agreement Terms & Conditions
Below is the text from our Equipment Hire contract (N5) A copy of which is sent to all equipment hire customers at time of booking.
This contract includes our free delivery offer on the date of the event for up to 30 miles from our office to the event (each-way) and ground level equipment access (or ramp/elevator). Delivery outside this 30mile ‘free’ radius is charged at 50p.p.m each way up-to the total distance from our office, see above charge (if any). This offer may be withdrawn at any time and is at the discretion of the contractor.
All contracts require the payment of a deposit within 7(seven) days of receipt of this contract to secure the booking. Our standard deposit amount is £50. Where a delivery charge is applicable we require this fee to be paid in place of the standard deposit unless delivery fee is less than the £50 amount. i.e. – if the delivery cost is over £50 this higher sum becomes the deposit amount. A receipt shall be issued upon request for all monies received.
The outstanding balance payment must be paid by bank transfer or cheque no later than 30 (thirty) working days prior to the event date. Failure to pay by this deadline will require a CASH ONLY balance to be paid directly upon delivery of the equipment/set-up. Please note: operation may therefore not proceed until final payment has been made.
Where an agreed payment schedule has been arranged between globalhire.com and the customer (monthly invoiced account payments/BACS etc) the stated settlement terms of 30(thirty) days from invoice date must be adhered to or such credit terms and/or discounts currently given may be withdrawn.
The customer will be responsible for any damage, normal wear and tear excluded, to equipment provided during the above time period, including a one hour set-up and pack-up time period before and after the specific time period stated above, unless damage is due to negligence of the contractors. The equipment of globalhire.com provided for the named performance / event is not available for use by other persons (public use) except by specific permission of globalhire.com.
It is the responsibility of the customer to take all reasonable steps by way of stipulation in booking or providing the venue for the event, to ensure a safe and suitable supply of electricity. Please note that all our equipment runs on standard UK mains 13amp outlets, typically drawing approximately 2.0kw.
The contractor is not responsible for power outages or acts of God, nor is the contractor responsible for any equipment that fails at the event. In the unlikely event that equipment fails, the contractor will, on a best effort basis, find suitable back-up equipment. The contractor is not responsible for any damage to the venue where the services are provided, nor is the contractor responsible for any injuries which may occur, for whatever reason.
Notice of cancellation by the customer shall be in writing and delivered to the contractor before 1(one) calendar month prior to the above event, in which case a full refund, if any due, with exception of the deposit, will be expedited. If such notification is not given, the contractors will assess the full service fee, including the deposit. The deposit is non-refundable for any reason [other than as stated below], even if the 1(one) month notice is given. If the customer, for any reason, is delinquent on payment date above, the unpaid balance will be subject to a 5% financing/debtor charge. Forms of payment include cash, cheque and bank transfer/BACS (account details given on all invoices). Cheques will only be accepted when received at least 14 calendar days (2 weeks) prior to the above event date. As stated above – customers wishing to pay the balance on the event date must ensure only cash payment is made.
Notice of cancellation by the contractor shall be in writing and delivered to the customer before 1(one) calendar month prior to the above event, in which case a full refund, if any due, will be expedited. This is subject to proven detention by sickness, accidents, equipment malfunction/theft, or acts of God beyond the control of the contractor. In the extremely unlikely event that the contractor is unable to fulfil the agreement, the contractor will make every effort to find a substitute replacement on a like for like basis. In the unlikely event that a replacement cannot be found, the contractor will make a full refund of any deposit paid by the customer. The customer agrees that the refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor. In the unlikely event that the contractor is delayed and the event does not start on time, or time is lost during the event due to equipment malfunction, the contractor will refund the portion of fees paid prorated to the time lost. The customer agrees that the prorated refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor.
Faults with equipment must be reported IMMEDIATELY they occur. The on-call duty engineer can be reached 24hours on 07803 001479. We shall endeavour to rectify the problem as soon as possible. No allowance can be made for faults reported upon equipment return/collection. Similarly blown lamps in lighting equipment MUST be returned to us for inspection. Non-returns will be charged for.
All equipment remains the property of globalhire.com at all times. Loss, damage, or theft of any items shall be the responsibility of the customer to whom service is provided. All costs of repair or replacement of items shall be paid for in full upon request by the customer.
This contract is to be signed and returned by the customer with the required deposit as soon as possible. Upon receipt by the contractor, equipment and personnel will be allocated on a first received first served basis for the event date. If the contractor is able to fulfil the requirements of the event, the deposit becomes non-refundable, and all of the terms and conditions of this agreement become binding. A signed copy of this agreement will be returned to the customer upon request. If suitable equipment and/or personnel are no longer available the contractor will return the deposit with a written explanation of the situation within 5 business days of the receipt of the contract.
[3] DJ / Disco Bookings - Contract Terms & Conditions
Below is the text from our DJ/Disco Bookings contract (N4) A copy of which is sent to all DJ/Disco Bookings customers at time of booking.
This contract includes our free delivery offer on the date of the event for up to 30 miles from our office to the event (each-way) and ground level equipment access (or ramp/elevator). Delivery outside this 30mile ‘free’ radius is charged at 50p.p.m each way up-to the total distance from our office, see above charge (if any).
All contracts require the payment of a deposit within 7(seven) days of receipt of this contract to secure the booking. Our standard deposit amount is £50. Where a delivery charge is applicable we require this fee to be paid in place of the standard deposit unless delivery fee is less than the £50 amount. i.e. – if the delivery cost is over £50 this higher sum becomes the deposit amount. A receipt shall be issued upon request for all monies received.
The outstanding balance payment must be paid by bank transfer or cheque no later than 30 (thirty) working days prior to the event date. Failure to pay by this deadline will require a CASH ONLY balance to be paid directly upon delivery of the equipment/set-up. Please note: performance / operation may therefore not proceed until final payment has been made.
The services included in disco entertainment consist of music selection from the contractor’s music library, and providing suitable equipment to play the selected music. The contractor will make every effort to play all requests but cannot be held responsible if specific selections are not available. The selection of equipment to be used at the event is left to the discretion of the contractor, and is based upon the size and conditions of the event location/type of event.
The customer may request that the DJ play longer than the above performance times. The contractor will provide a longer performance if the total balance (including this overtime amount) has been paid in full and no other obligations are pending. The absolute minimum hourly rate for overtime is £25 per hour. However as all overtime payments are made personally and retained by the DJ on a ‘bonus’ basis the DJ has the right to agree a suitable fee over and above this minimum. The availability of the contractor for overtime cannot be guaranteed.
The customer will be responsible for any damage, normal wear and tear excluded, to equipment (sound/lighting equipment and/or music library) provided during the above time period, including a one hour set-up and pack-up time period before and after the specific time period stated above, unless damage is due to negligence of the contractors. The contractors are to play in a safe, non-abusive environment. Any mistreatment or abuse of the contractor in any way will result in the immediate discontinuation of services with full balance still due.
The contractor is not responsible for power outages or acts of God, nor is the contractor responsible for any equipment that fails at the event. In the unlikely event that equipment fails, the contractor will, on a best effort basis, find suitable back-up equipment. The contractor is not responsible for any damage to the venue where the services are provided, nor is the contractor responsible for any injuries which may occur, for whatever reason.
Notice of cancellation by the customer shall be in writing and delivered to the contractor before 1(one) calendar month prior to the above event, in which case a full refund, if any due, with exception of the deposit, will be expedited. If such notification is not given, the contractors will assess the full service fee, including the deposit. The deposit is non-refundable for any reason [other than as stated below], even if the 1(one) month notice is given. If the customer, for any reason, is delinquent on payment date above, the unpaid balance will be subject to a 5% financing/debtor charge. Forms of payment include cash, cheque and bank transfer (account details given on all invoices). Cheques will only be accepted when received at least 14 calendar days (2 weeks) prior to the above event date. As stated above – customers wishing to pay the balance on the event date must ensure only cash payment is made.
Notice of cancellation by the contractor shall be in writing and delivered to the customer before 1(one) calendar month prior to the above event, in which case a full refund, if any due, will be expedited. This is subject to proven detention by sickness, accidents, equipment malfunction/theft, or acts of God beyond the control of the contractor. In the extremely unlikely event that the contractor is unable to appear, the contractor will make every effort to find a qualified substitute replacement on a like for like basis. In the unlikely event that a replacement cannot be found, the contractor will make a full refund of any deposit paid by the customer. The customer agrees that the refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor. In the unlikely event that the contractor is delayed and the event does not start on time, or time is lost during the event due to equipment malfunction, the contractor will refund the portion of fees paid prorated to the time lost. The customer agrees that the prorated refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor.
This contract is to be signed and returned by the customer with the required deposit as soon as possible. Upon receipt by the contractor, equipment and personnel will be allocated on a first received first served basis for the event date. If the contractor is able to fulfil the requirements of the event, the deposit becomes non-refundable, and all of the terms and conditions of this agreement become binding. A signed copy of this agreement will be returned to the customer upon request. If suitable equipment and/or personnel are no longer available the contractor will return the deposit with a written explanation of the situation within 5 business days of the receipt of the contract.
[4] Web Site / Notices
i) All views expressed within this sites content are personal to the proprietor and intended to offer a broad outline of the services offered by globalhire.com.
ii) All written material © 2000-2009 globalhire.com
All trademarks, brand names, model numbers / specifications and images are acknowledged as the property of their respective owners.
iii) No part of this web site may be copied, duplicated, forwarded or disseminated without prior written permission from its author.
iv) Telephone
All calls to and from globalhire.com may be recorded and/or monitored for training and security purposes.
Calls/Faxes to 0870 numbers are charged at National Rate from UK landlines. Calls from outside the UK or from mobile telephones may be at a higher rate.
[5] Photo Credits
Certain images featured on this site are courtesy of Eleanor Lindsay Fynn Photography. Visit her online at www.elfynn-photos.com
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